Process Design & Mapping
Organizing Research Workflows
Streamlining how research is created, structured and communicated.
Making Frameworks work
Designing step-by-step workflows so it is easy for you and your clients.
Mapping Business Processes
Adjusting workflows for efficiency, collaboration, and customer experience.
- Workflow Optimization
- Service Design blueprints
- Journey Mapping
- Process Visualization
- Customer & User Experience
- Knowledge Structuring
Selected projects:
Process of creating a Research Document
Client: CE Delft | NL | 2023
As part of redesigning the organization’s main product — the report layout — we conducted interviews and mapped the report creation process. This revealed the real workflow, key priorities, and critical design considerations.
Together with: Jonas Piet & TIN Studio
Client: CE Delft | NL | 2023
As part of redesigning the organization’s main product — the report layout — we conducted interviews and mapped the report creation process. This revealed the real workflow, key priorities, and critical design considerations.
Together with: Jonas Piet & TIN Studio
Mapping the Research Communication Ecosystem
Client: Harvard Research Program | USA | 2022
To understand the research landscape—its content, audience reach, and most effective communication channels—we conducted a comprehensive mapping and created a strategic overview.
Together with: Visual Contracts
Client: Harvard Research Program | USA | 2022
To understand the research landscape—its content, audience reach, and most effective communication channels—we conducted a comprehensive mapping and created a strategic overview.
Together with: Visual Contracts
Unlocking Insights with a visual canvas
Client: Ministry of the Interior and Kingdom Relations | NL | 2024
Design of a visual canvas for knowledge sessions on integrating solar projects within mixed-use developments. The tool facilitates engagement, helping participants extract insights on project phases, challenges, and best practices.
Together with: CE Delft
Client: Ministry of the Interior and Kingdom Relations | NL | 2024
Design of a visual canvas for knowledge sessions on integrating solar projects within mixed-use developments. The tool facilitates engagement, helping participants extract insights on project phases, challenges, and best practices.
Together with: CE Delft
Client: Vilnius Architecture Foundation (NL) | 2012
A one day workshop with 30 participants in order to explore how architects and designers experience/see their process of creating, in order to become more aware and exchange with eachother
Together with: Jonas Piet
A one day workshop with 30 participants in order to explore how architects and designers experience/see their process of creating, in order to become more aware and exchange with eachother
Together with: Jonas Piet